**Privacy Policy**.

**Effective Date:** 15 Mar 2026
SoftEd 21, S.L. ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website ("Site") or use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

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### **1. Information We Collect**

We may collect the following types of information when you visit our Site:

#### **1.1. Information You Provide to Us** - **Contact Information:** When you fill out a form or contact us, we may collect your name, email address, phone number, and any other information you choose to provide.
- **Business Information:** If you inquire about our services, we may collect information about your company and project requirements.

#### **1.2. Information Collected Automatically** - **Usage Data:** We collect information about your interactions with our Site, such as pages visited, links clicked, and time spent on the Site.
- **Device Data:** We collect information about your device, including your IP address, browser type, and operating system.

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### **2. We do NOT collect Cookies**

We do NOT collect cookies and therefore do not have a banner asking to accept or decline cookies.

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### **3. How We Use Your Information**

We may use the information we collect for the following purposes:

- **Service Provision:** To respond to inquiries, provide services, and fulfill contractual obligations.
- **To Provide and Improve Services:** Respond to your inquiries, process your requests, and enhance our offerings.
- **Analytics:** To understand website traffic and improve user experience.
- **Communications:** Send you updates or information about our services, if you have opted in.

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### **4. Sharing Your Information**

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information in the following limited circumstances:

- **Legal Obligations:** We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or protect our rights.
- **Service Providers:** We may share your information with trusted third-party service providers who assist us in operating our business and delivering our services.

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### **5. Your Choices**

- **Communications:** If you receive marketing emails from us, you can unsubscribe at any time by clicking the link in the email.

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### **6. Data Security**

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

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### **7. Data Retention**

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

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### **8. Third-Party Links**

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

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### **9. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

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### **10. Contact Us**

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
**SoftEd 21, S.L.**
Paseo Las Azucenas 18A, Marbella, 29602, Malaga, Spain
privacy@ctoplusteam.com
+34 656 664 618

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Thank you for trusting us with your information. Your privacy is important to us.